Terms and Conditions

Who we are

iLucki Casino is owned and operated by Novatrix SRL, registered in Costa Rica under number 3-102-893958. Its licence ALSI-202508056-FI2 is issued by Anjouan, an autonomous island of the Union of Comoros, whose government also supervises the company. By using our website you accept these terms and our other policies, and we may update them when needed.

Who can play

You must be at least 18, or older if the law of your country of residence sets a higher age for online gaming. Players from a list of restricted countries may not deposit or play for real money. We can ask you to prove your age and suspend the account if you cannot.

Your account

Each player may hold one personal account. Opening more than one can lead to closed accounts and cancelled payouts. You may not share your account with anyone, use it for business purposes or connect through a VPN, and accounts that share an IP address may have their funds held or their access stopped.

Documents

We may ask for documents such as your passport or ID card, proof of address and proof of where your money comes from, in Latin or Cyrillic letters. If you cannot provide them in those scripts, we may ask for a short video call. If you refuse or the details do not match, we may close the account and keep the funds in it.

Currencies and deposits

You can play in Canadian dollars, euros and several cryptocurrencies. The smallest deposit in Canadian dollars is C$20. Only payment methods registered in your own name are accepted, and money from someone else's account is returned to its owner while any winnings are removed.

Payouts

The smallest payout in Canadian dollars is C$20. We may check your identity before paying and hold the payout until the check is done. If you wagered less than three times your last deposit, we may charge the processing costs. If we cannot reach you within two weeks of a payout request, the account may be locked, and winnings may be lost if the checks are not completed within 40 days. Weekly and monthly payout limits apply and rise with your VIP level.

Dormant accounts

An account with no login for twelve months in a row becomes inactive. While it still holds money, a monthly administration fee may be taken from the balance until you log in again or the balance reaches zero.

Fair play

Collusion, stolen cards, chargebacks, forged documents, several accounts and other cheating lead to closed accounts and cancelled payouts. Low-risk roulette betting patterns, misuse of bonuses and use of software faults are not allowed, and faults must be reported to us.

Responsible gaming

We check for signs of gambling problems and may close an account and stop access to protect the player.